Login server down? [Archive]

ravenzachary

11-21-2012, 04:47 PM

I haven't been able to login since yesterday early afternoon due to a login timeout.

Tsagoth

11-22-2012, 02:27 AM

No, the login server is not down. It looks like one of the frontend switches has partially failed, there is an issue with a port not being forwarded.

Tsagoth

11-22-2012, 03:03 AM

The switch seems to be dead, cycling the power did nothing. I have moved the network to the other switch and Z is updating the DNS entry that the game uses. Until that change propagates, the client won't be able to connect. Takes 4-6 hours I think for the DNS to update.

Tsagoth

11-22-2012, 02:43 PM

I just fixed a problem with the firewall, and you can now play again.

ravenzachary

11-22-2012, 08:12 PM

I just fixed a problem with the firewall, and you can now play again.

I'm in now. Thanks.

Tsagoth

11-24-2012, 01:50 AM

New firewall was delivered today, so I'm configuring it and then I'll have to make a trip down to the colo to install it.