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Tsagoth
05-25-2012, 10:54 AM
In patching Aruru this morning the server coldstarted. Very unfortunate, and I'm sorry for all the time lost.

romars
05-25-2012, 10:58 AM
omg :) , nvm let's hope u will resolve all the bugs , this is also like a beta test it seams.
U are doing a nice work, keep it like this

Tsagoth
05-25-2012, 11:00 AM
I was just a bonehead and forgot to check the flag.

romars
05-25-2012, 11:03 AM
there is no back-up?

Tsagoth
05-25-2012, 11:06 AM
There is only one backup copy and a coldstart clears it.

romars
05-25-2012, 11:19 AM
It woud be an ideea make a back-uk of a back-uk :)

zarkwizard
05-25-2012, 11:25 AM
It woud be an idea make a back-uk of a back-uk :)

It's mainly a "LOOONNNNGGG" night mistake. Something we will make a note of. I know we are all tired and have been working long hours trying to recreate bugs to fix, or patching things as they come up.

We plan on doing something for all the early adopters and will make an announcement as soon as we get through the issues we have encountered.

romars
05-25-2012, 11:39 AM
It is posible that will happen again?

2rben
05-25-2012, 11:45 AM
Ouch, tough. Was wondering why my starting point had moved. Oh well at least I am now able to correct some of the beginner mistakes from last night.

Filigree
05-25-2012, 11:48 AM
Ouch, tough. Was wondering why my starting point had moved. Oh well at least I am now able to correct some of the beginner mistakes from last night.

Same thoughts exactly
:)
Those people that are logged out might be a bit miffed when they wake up
:S

DickDastardly
05-25-2012, 11:51 AM
I'm glad i read the forum before signing in. Saved a lot of cursing!

zarkwizard
05-25-2012, 11:53 AM
In the future we'll make a backup of the backup that doesn't get reset unless we delete it, in the case of a cold start by mistake.

Space_Doogie
05-25-2012, 11:57 AM
Haha, I was like 'Oh sh-' until I saw this thread! The movie 'Road Trip' has some good advice on the subject of copies, btw.

mastergameaok
05-25-2012, 12:14 PM
So now another 24 hours of doing nothing except exploring because shipyard build time...

ChickenHawk07
05-25-2012, 12:28 PM
OMG! Wow.... Now that sucks big time. Stayed up late sending my probes everywhere. I was about 80% complete. Guys, I gotta say this is a game killer. You're going to lose people because of this

ChickenHawk07
05-25-2012, 12:39 PM
You all need to send an ingame message, one that pops up preferably, that explains the situation. There are people who play this that don't visit this site. I almost rage quit because of this mistake.

shadowkhai
05-25-2012, 12:58 PM
I agree with the in game message. It would certainly help with confusion.

shadowkhai
05-25-2012, 01:22 PM
And possibly a note on the home page here, in case people can't sift through the forums.

brenlen
05-25-2012, 01:45 PM
Mulligan. I am just getting the hang of things so not a big deal. Hope everything gets sorted out going forward.

mastergameaok
05-25-2012, 01:55 PM
Mulligan. I am just getting the hang of things so not a big deal. Hope everything gets sorted out going forward.

True, i am correcting a few errors I made yesterday

ChickenHawk07
05-25-2012, 02:03 PM
Mulligan. I am just getting the hang of things so not a big deal. Hope everything gets sorted out going forward.
Good way of looking at it. I am as well. Plus I'm going to start playing in the new Server Ikala.

Chris
05-25-2012, 02:26 PM
Your kidding me. Big error. Damn I spent 6 hours on this. Once is ok I suppose happens twice mr Chris will be angry.

zarkwizard
05-25-2012, 02:36 PM
Like Homes on Homes says.. We'll make it right. We will be making an announcement today about our plans. Look for Lee to make a post.

mastergameaok
05-25-2012, 03:20 PM
Like Homes on Homes says.. We'll make it right. We will be making an announcement today about our plans. Look for Lee to make a post.

HGTV!!! Love it! It's so damn addicting.

Marked
05-25-2012, 04:51 PM
Just my two cents. I think this needs to be somewhere more visible. I assumed thats what had happened but I shouldnt have to go digging for the message. A notification on the main page or I notification screen in game. Also a section in the forums for each game server would be a good place to post things specific to that game as well.

Justt my two cents

Corinthian
05-25-2012, 05:10 PM
Only thing I'm miffed at us that now I've lost 5 hours to those who were up when it happened. :(

zarkwizard
05-25-2012, 05:18 PM
Just my two cents. I think this needs to be somewhere more visible. I assumed thats what had happened but I shouldnt have to go digging for the message. A notification on the main page or I notification screen in game. Also a section in the forums for each game server would be a good place to post things specific to that game as well.

Justt my two cents

That's a mighty fine 2 cents though... We have been discussing better server communication. We will create a "Server Status" forum here so people can look up server status messages, and if there are issues with a server.

zarkwizard
05-25-2012, 05:21 PM
Only thing I'm miffed at us that now I've lost 5 hours to those who were up when it happened. :(

We certainly aren't happy about it. It's all part of our learning pains I suppose. Hopefully the growing pains will all be ironed out shortly and we'll be able to move forward. It if happens again.. We will do everything in our power to make sure it doesn't happen again.

Tobias Greenich
05-25-2012, 10:29 PM
A Server Status forum would be nice, but the front page should also probably have a list of current servers, their status, and upcoming games right on the sidebar, just for easy reference.

Cheerio
05-27-2012, 12:22 PM
Only thing I'm miffed at us that now I've lost 5 hours to those who were up when it happened. :(

in this game 5 hours are neglible :) I wouldn't sweat it

zarkwizard
05-27-2012, 03:22 PM
A Server Status forum would be nice, but the front page should also probably have a list of current servers, their status, and upcoming games right on the sidebar, just for easy reference.

We have been discussing what we can do for a notification system in the future listing servers and their status. When we solve the current server issue we will be looking at what we can do for a better notification to the players. It's VERY high on our list of things to do.